Mattel Services are online services offered by the Mattel family of companies, including:
You may have to interface with a third party to make a purchase, download an app, or use a connected product.
You may have the opportunity to connect an app or connected product through a wireless service.
We offer Mattel Sites that feature games, information, shopping, and other interactive and static activities from the Mattel family of companies.
We offer opportunities to purchase products in our online stores, apps, or through other media or business partners. Online stores are often part of a larger Mattel Site.
Customers must be over the age of 18 with a valid payment method to make a purchase.
When a customer places an order online, we will send a confirming email message.
We may also send an occasional email featuring a special promotion or product that may be of interest to customers.
Any customer who prefers not to receive an online order confirmation or promotional email may indicate this preference on the online store order form.
If you do receive marketing or promotional emails from us that you would rather not receive, simply follow the “unsubscribe” instructions included in each message.
You can also change your communication preferences in MATTEL COMMUNICATIONS PREFERENCES (except for American Girl) or in AMERICAN GIRL COMMUNICATIONS PREFERENCES (for American Girl only).
Please note that a request to unsubscribe from marketing or promotional emails will not affect transactional emails (such as those related to a purchase, paid subscription, or product registration).
Enhanced Mattel Services
We offer a variety of fun and engaging apps featuring our brands. In some cases, apps may be available through a Mattel Online Store, but most often when you download or purchase an app, or make an in-app purchase, you do so through a third-party mobile application online store. Visit LINKS AND THIRD PARTIES for more information.
Please note: Use of apps may be subject to an End-User License Agreement (EULA) in addition to our standard MATTEL TERMS AND CONDITIONS.
Mattel offers parents and children a variety of products that connect to the internet. We sometimes work with third-party partners to offer connected products.
Some connected products, like connected baby monitors, are purely for parents’ use.
Use of connected products typically requires downloading an associated app.
Privacy practices for some connected products are the responsibility of a third party.
We provide FAQS and other information to help you understand specific connected product features (for example, whether they collect voice or visual data), who’s responsible for privacy, and what information we collect.
We may communicate with you on your mobile device. To receive Mattel Services through a wireless connection, visitors must provide their consent and confirm their understanding that they will be charged by their carrier to send and receive messages according to their applicable service plan. You may be asked to reconfirm such agreement.
Standard messaging rates will apply unless otherwise indicated; if premium rates apply, visitors will be notified before registration.
Mattel is not responsible for wireless service charges, such as messaging fees, associated with accessing or connecting to Mattel Services